VersiWorks Technical Support and Customer Care
Technical Support
- VersiWorks™ technical support team is available to help Partners set up, learn and use the VersiWorks™ platform.
- VersiWorks™ Tech Help Desk uses GWI iSupport for support management.
- Tech support is available for Partners from 8:00 am to 5:00 pm EST. Emergency tech support is available 24/7.
- Partner custom portal for self service ticket submission / status / news & events
Customer Care Call Center
- VersiWorks™ offers Partners the option of Tier 1 end-user customer care.
- VersiWorks™ Call Center will field calls from end-users to help with basic connectivity trouble shooting and billing/account status issues.
- Tier 2 calls will be escalated to the Partner’s own support group.
- Options include limited coverage up to full 24/7/365 support.
Online Store
- Intelaworks offers a wide variety of wi-fi adapters, access point, antennas and controllers
- Click Here for our Online Store